This Privacy Policy explains how Executive Minds LLC collects, uses, shares, stores, and protects information in connection with EM AI and other products, services, subscriptions, websites, communications, meetings, webinars, training, consulting, coaching, and related services.
By using EM AI or other Executive Minds LLC services, you acknowledge that your information will be handled as described in this Privacy Policy.
Important: EM AI uses third-party AI infrastructure. Please do not submit highly sensitive, regulated, legally restricted, or unauthorized third-party information unless Executive Minds LLC has expressly agreed in writing that the service is appropriate for that use.
This Privacy Policy applies to EM AI and other services operated by Executive Minds LLC.
It does not apply to third-party websites, payment platforms, AI infrastructure providers, CRM platforms, video platforms, meeting tools, analytics tools, or other services we do not control, except where we describe how we use them to provide our services.
We may collect the following categories of information.
This may include your name, email address, company name, job title, username, login details, subscription plan, account status, preferences, and support history.
Payments may be processed through Whop or another third-party payment processor.
We may receive limited payment-related information, such as your billing email, transaction status, subscription status, order history, plan type, renewal date, cancellation status, and partial payment details.
We do not intentionally store full credit card numbers.
When you use EM AI, we may collect prompts, uploaded files, uploaded text, documents, instructions, business context, AI-generated outputs, conversation history, usage history, timestamps, feedback, and related interaction data.
This information may include business strategy, marketing information, sales information, customer information, operational details, leadership notes, planning materials, or other information you choose to provide.
You are responsible for ensuring that you have the right to submit any information you provide to EM AI.
We may collect information you submit through Go High Level or similar tools, including contact details, form responses, booking information, calendar activity, email engagement, campaign activity, and communication preferences.
If you attend a meeting, webinar, onboarding call, coaching session, training session, demo, or support session, we may collect your name, email address, registration details, attendance information, chat messages, questions, audio/video participation, recordings, transcripts, summaries, and related metadata.
Meetings or webinars may be hosted through Zoom, Microsoft Teams, Google Meet, Go High Level, Fathom, or similar providers.
If you purchase or participate in consulting, coaching, training, onboarding, support, or implementation services, we may collect information related to your business goals, systems, workflows, processes, software stack, users, team structure, challenges, and project requirements.
We may collect IP address, browser type, device type, operating system, pages visited, referring URLs, log data, session activity, approximate location, cookies, analytics data, and similar technical information.
If you contact us, respond to emails, request support, book a call, complete a survey, join a community, or communicate with us, we may collect the information you provide.
We may collect information related to lead magnets, downloads, webinars, campaigns, email subscriptions, advertisements, referrals, preferences, and marketing engagement.
We may use information to:
Executive Minds LLC uses third-party providers to operate EM AI and related business services.
These providers may support AI infrastructure, hosting, payment processing, CRM, email, forms, calendar booking, meetings, webinars, recording, transcription, analytics, automation, support, and security.
Current or potential provider categories include:
We may change providers from time to time as needed to operate, secure, improve, or support EM AI and other services.
Executive Minds LLC does not knowingly use customer prompts, uploads, or outputs to train public third-party language models.
Based on representations from our third-party AI infrastructure provider, customer prompts, uploads, and outputs submitted through EM AI are not used to train third-party language models.
Aggregated, anonymized, or de-identified information may be used by Executive Minds LLC or its providers to operate, secure, maintain, improve, support, analyze, and optimize EM AI and related services.
We do not claim ownership of your original prompts, uploads, or business content.
We may share information with the following categories of recipients.
We may share prompts, uploads, outputs, usage data, and technical information with third-party AI infrastructure providers as necessary to provide EM AI.
We may share payment and subscription information with Whop or other payment processors to process payments, manage subscriptions, handle renewals, support cancellations, address payment disputes, and comply with payment-related rules.
We may share contact details, form responses, email engagement, calendar booking information, and customer communication data with Go High Level or similar providers.
We may share registration details, attendance information, meeting content, recordings, transcripts, summaries, and related metadata with Zoom, Microsoft Teams, Google Meet, Fathom, or similar providers.
We may share information with vendors that support hosting, analytics, security, customer support, email delivery, file storage, automation, website operation, and other business functions.
We may disclose information if required by law, legal process, court order, government request, regulatory obligation, or to protect rights, safety, security, property, users, or the public.
If Executive Minds LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
We may share information when you request, authorize, or direct us to do so.
We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, measure performance, understand user activity, improve marketing, and support advertising or retargeting.
You may be able to manage cookies through your browser settings. Some features may not work properly if cookies are disabled.
We may send marketing emails, newsletters, event invitations, product updates, offers, educational content, and related communications.
You may opt out of marketing emails by using the unsubscribe link or contacting us.
Even if you opt out of marketing emails, we may still send transactional, account, support, billing, or service-related messages.
Meetings, webinars, onboarding calls, coaching sessions, demos, support sessions, community calls, or training sessions may be recorded, transcribed, or summarized.
Recordings, transcripts, and summaries may be used for customer support, training, quality assurance, internal review, product improvement, marketing, or documentation, where permitted by law.
If a session will be recorded, we will provide notice where required.
You should not disclose confidential, sensitive, regulated, or third-party information during recorded sessions unless you are authorized to do so.
EM AI and other Executive Minds LLC services are not designed for the submission of highly sensitive, regulated, classified, legally restricted, or confidential third-party information unless Executive Minds LLC has expressly agreed in writing that the service is appropriate for that use.
Please do not submit:
We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information.
Based on representations from our third-party AI infrastructure provider, chat communications are encrypted in transit between your browser, backend systems, and language model infrastructure.
No online service, AI system, cloud platform, payment processor, CRM, meeting platform, recording tool, or transmission method is completely secure. We cannot guarantee absolute security.
You are responsible for using strong passwords, securing your devices, limiting account access, and avoiding submission of unnecessary sensitive information.
We retain information for as long as reasonably necessary to provide EM AI and other services, manage accounts, process payments, provide support, comply with legal obligations, resolve disputes, maintain security, enforce agreements, and support business operations.
Retention periods may vary depending on the type of information, account status, legal requirements, payment history, support needs, security requirements, and operational needs.
You may request deletion of certain personal information, subject to legal, contractual, security, backup, fraud-prevention, dispute-resolution, and operational limitations.
Executive Minds LLC is a Wyoming-registered company and may process information in the United States and other countries where we or our service providers operate.
If you access EM AI or other services from outside the United States, your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.
Where required, we will use appropriate safeguards for cross-border transfers.
Depending on your location, you may have rights to:
To exercise privacy rights, contact us at [email protected].
We may need to verify your identity before fulfilling your request.
If you are a California resident, you may have rights under California privacy laws, including the right to know, access, correct, delete, and opt out of certain uses or disclosures of personal information.
We do not knowingly sell personal information in the traditional sense.
If our use of cookies, pixels, analytics, advertising, retargeting, or similar technologies is considered a “sale” or “sharing” under applicable California law, we will provide applicable opt-out mechanisms where required.
Categories of personal information we may collect include identifiers, commercial information, internet or network activity, professional or employment-related information, approximate geolocation, communications, and inferences.
If applicable privacy law requires a legal basis for processing, we may process personal information based on:
If you are located in a jurisdiction with specific privacy rights, you may have additional rights to access, correct, delete, restrict, object, request portability, or complain to a privacy authority.
EM AI and other services are not intended for children under 18.
We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will take reasonable steps to delete it.
EM AI, websites, emails, and related communications may contain links to third-party websites, tools, communities, payment platforms, video platforms, AI platforms, or other services.
We are not responsible for the privacy practices, security, terms, or content of third-party services.
You should review the privacy policies and terms of any third-party services you use.
Some customers may enter into separate written agreements, order forms, statements of work, data processing agreements, confidentiality agreements, service agreements, or enterprise terms with Executive Minds LLC.
If there is a conflict between this Privacy Policy and a signed written agreement, the signed written agreement will control to the extent of the conflict.
We may update this Privacy Policy from time to time.
If we make material changes, we will provide notice by posting the updated Privacy Policy, sending an email, or using another reasonable method.
Your continued use of EM AI or other services after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.
Executive Minds LLC
30 N Gould St Ste N
Sheridan, WY 82801
[email protected]
executiveminds.ai